What enhanced.io is
A co-managed security operations center running alongside your team, not instead of it.
Sold only through MSPs. We never sell to your clients and we never contact them without you.
Staffed by a named Fractional Security Director assigned to your business, who stays with you.
Built on Open XDR, correlating signals across endpoint, network, cloud, identity and IoT/OT rather than watching endpoints alone.
Running 24/7, with vulnerability management and compliance reporting included.
Connected to the tools you already own, across 400+ integrations.
What enhanced.io is not
Not a GRC consultancy. We produce the evidence your GRC platform needs. We do not run your framework program.
Not a duplicate spend. We ingest from your existing EDR and replace the MDR or SOCaaS you're duplicating, or layer above it, whichever fits.
Not direct-to-client. Your client relationship stays yours and your margin stays yours.
Not a faceless platform behind a ticket queue. You get a named person.
Not an MSSP reselling one vendor's endpoint tool.
PLATFORM OVERVIEW
What enhanced.io is
enhanced.io is a channel-only Open XDR SOCaaS platform built exclusively for MSPs. Featuring a curated ecosystem of 400+ integrations, it delivers 24/7 security operations across your clients’ network, identity, cloud, IoT, and OT environments, not just their endpoints. Agent-based security is only half the picture. enhanced.io sees the rest.
CLEARING THINGS UP
What enhanced.io is not
There is some confusion about enhanced.io online, so here is a clear answer.
enhanced.io is not a hosting control panel. It is not affiliated with or the same as Guardz. It does not replace your existing EDR. It does not sell to your clients directly, and it never will. It is not a legacy SIEM.
HOW IT WORKS
How enhanced.io works
enhanced.io connects to the tools MSPs already run, including SentinelOne, Microsoft 365 and Defender, Fortinet, Barracuda, AWS, Azure, GCP, ConnectWise, and 400+ more. It normalizes, correlates, and enriches data across all of them, then applies AI-driven triage to surface the detections that actually matter. See full spectrum security for a full look at how the intelligence layer works across your stack.
Your named Fractional Security Director sits at the center of this. They know your clients’ environments, lead on incidents, and turn detection data into the compliance-mapped, board-ready reporting your clients need. It is not a shared helpdesk. It is a named individual accountable for outcomes, entirely under your brand. Learn more about the fractional team model.
PARTNER FIT
Who enhanced.io is for
enhanced.io is built for MSPs who want to deliver managed security as a core service line, not a bolt-on. It is a fit for MSPs ready to move from reactive support to proactive security, MSPs serving clients in regulated industries who need compliance-mapped reporting, MSPs who want to white-label SOC delivery under their own brand, and MSPs serving organizations from 20 to 2,000 seats who need coverage beyond endpoints without building an in-house SOC. See MSP plans and pricing for partner tiers and what is included.
If you are an end user or enterprise looking to buy security software directly, enhanced.io is not the right fit.
We handle the SOC. You keep the client relationship.
How enhanced.io connects to the tools you already run
enhanced.io runs as your security operations layer on top of the stack you already have. You keep your endpoint tooling. We connect to it and to the rest of the environment, then correlate the signals into one detection and response operation.
How the connection works:
400+ integrations across endpoint, network, cloud, identity and IoT/OT. Your firewalls, cloud platforms like Microsoft 365 and AWS, identity providers, email security and EDR feed enhanced.io through these connectors.
Agents deploy through your existing tooling. Some estates need a firewall reconfiguration or a physical sensor where no virtualization exists.
enhanced.io runs alongside your EDR or MDR, not in place of it. The cross-surface view is the addition.
All five surfaces feed one detection layer. A multi-stage attack shows as one incident with a timeline, not separate alerts in separate consoles.
Where AI fits:
The detection layer correlates signals from all five surfaces into single incidents and scores them by severity, so the real threats surface first. A named Fractional Security Director owns the response and tunes the detections to each client estate. AI orders the work. A person decides the work is done.
What you wire up:
You complete the onboarding forms. enhanced.io does the onboarding, typically 30 to 45 days, paced by how fast you supply information. After go-live, the SOC runs detection, triage and response. You stay the face to the client.
FAQ:
Is enhanced.io the same as Guardz?
No. enhanced.io and Guardz are separate and unrelated platforms. enhanced.io is an Open XDR SOCaaS platform designed exclusively for MSPs. Guardz is a separate cybersecurity product.
Does enhanced.io cover more than endpoints?
Yes. enhanced.io provides Open XDR coverage across network, identity, cloud, email, IoT, and OT environments, not just endpoints. Agent-based security is only part of the picture. enhanced.io is built to see the rest.
Does enhanced.io replace my EDR?
No. enhanced.io sits above your existing EDR, whether that is SentinelOne, Microsoft Defender, or another solution. It ingests and correlates your EDR telemetry alongside data from your other tools. You keep your stack. enhanced.io adds the intelligence layer on top.
How does enhanced.io integrate with my existing security stack?
Through 400+ integrations across endpoint, network, cloud, identity and IoT/OT. Your existing tools feed enhanced.io's detection layer, which correlates the signals and runs detection and response across all five surfaces.
Does enhanced.io replace my EDR or MDR?
No. enhanced.io runs alongside your endpoint tooling and adds the cross-surface view. You keep the tools you already run.
What do I deploy to connect enhanced.io?
Agents deploy through your existing tooling. Some estates need a firewall reconfiguration or a physical sensor where no virtualization exists. You complete the onboarding forms and enhanced.io does the onboarding, typically 30 to 45 days.
How does enhanced.io use AI in the SOC?
AI correlates signals from all five surfaces into single incidents and scores them by severity, so the real threats surface first. A named Fractional Security Director owns the response and tunes detections to each estate.
What is a Fractional Security Director?
A Fractional Security Director (FSD) is a named, CISSP-certified security professional assigned to your enhanced.io partnership. They lead incident response, advise on compliance posture, and deliver board-ready reporting for your clients. Every enhanced.io partner gets one. It is not a shared resource or a ticketing function. See the Fractional Security Director page for more.
What does channel-only mean?
It means enhanced.io only sells through MSP partners and never sells directly to end clients. Your clients are always your clients. enhanced.io will never approach them directly, resell around you, or compete for the relationship.
Does enhanced.io offer white-label SOC delivery?
Yes. enhanced.io partners can deliver SOC services, reports, incident summaries, and QBR outputs entirely under their own brand. Clients do not need to know enhanced.io is in the stack unless you want them to.
What compliance frameworks does enhanced.io support?
enhanced.io maps detections and reporting to NIST CSF, CIS Controls v8, NIS2, ISO 27001, and HIPAA. Compliance reporting is built into the platform, not added as a separate module. See The MSP Guide to Compliance-as-a-Service for a full breakdown.
How quickly can an MSP go live with enhanced.io?
Most MSP partners are fully onboarded and live within 30-45 days depending on size of client. Includes detailed hardening and tuning of protected network.
Does enhanced.io sell directly to end clients?
No. We sell through MSP partners only. We do not contact your clients without you, and the named Fractional Security Director works alongside you rather than around you.
Do we have to replace our existing security tools?
No. enhanced.io connects to the stack you already run, across 400+ integrations covering endpoint, network, cloud, identity and IoT/OT. Agents deploy through your own tooling.
Who do we deal with day to day?
A named Fractional Security Director assigned to your business. The same person, not a rota. They join your partner calls and your client conversations where you want them there.
How long does onboarding take?
Typically 30 to 45 days, scoped to what is being onboarded. Speed depends mostly on how fast you supply the information we ask for. You complete the onboarding forms and we do the onboarding. Some environments need firewall reconfiguration, and a physical sensor where no virtualization exists.
